From the sidebar, open ‘Routing‘ under ‘Orders‘ tab. On this page, click on the ‘Active‘ tab. Active routes have been picked up and are ongoing orders. Actions cannot be taken once orders have been scanned by rider.
See allocated routes that are pre-pickup. Unassign Rider to keep the group and order sequence and ONLY remove the rider.
Change Rider of a Route to a searched or lowest-cost rider.
Unroute all trips in the active route – this sends orders to ‘Ready to Ship’ and removes them from the rider app.
View additional tracking and details of routes from ‘Live Tracking‘.
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*Terms & Conditions –
₹5 is charged per transaction for businesses with less than 3,000 orders per month.
Transaction charges are levied before allocation (self or partner).
Credits can only be used for platform charges
Active riders are accounted for every 6 hours
Add Ons -
Payment transfer charges:
Rider or admin to bank is charged at 1.25% per transaction
Rider to admin is charged at ₹0.75 per transaction
Alerts & Communications charges:
SMS is charged at ₹0.25 per SMS
WhatsApp is charged at ₹0.80 per message
Masked Calling is charged at ₹0.75 per minute (rounded up)
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*Terms & Conditions –
Monthly platform fees is levied at the start of every month
Monthly platform fees starting @ ₹30,000* is for orders up to 6,000 per month.
Credits can only be used for platform charges
Add Ons -
First 5 users can be created free of charge. To create additional users, you will be required to buy a pack of 5 users which will be charged at ₹1,200 per month.
Payment transfer charges:
Rider or admin to bank is charged at 1.25% per transaction
Rider to admin is charged at ₹0.75 per transaction
Alerts & Communications charges:
SMS is charged at ₹0.25 per SMS
WhatsApp is charged at ₹0.80 per message
Masked Calling is charged at ₹0.75 per minute (rounded up)
Route simulation and comparisons are charged at ₹0.50 per hit.