What is Live Tracking?
Pidge Live Tracking strengthens business operations by enabling real-time monitoring of all deliveries. It also helps businesses keep an eye on rider/partner performance, ensuring operational excellence and precision at every step of the journey. The result?
Notifications-driven deliveries that give you total visibility and keep your customers happy.
Reduced Support Queries
Real-time tracking and ETA notifications free up more time for the customer support team to focus on other requests
Empowered Customer Experience
Evoke trust from customers and give them control and clarity with real-time updates on deliveries.
Make your fleet more nimble, optimize routes, and respond to dynamic changes with real-time insights
Build Repeat Business
Consistently keeping customers updated builds confidence, and loyalty, encouraging repeat business
Real-Time Geo- Tracking
Customers can follow the live physical position of their orders on a map, giving them real-time information into the status of their delivery.
Customers receive automated Estimated Arrival Time (ETA) alerts once their deliveries are on route, letting them know when their orders will arrive.
Auto Synced Order Status
Once an order is picked up from the collection centre for delivery, the delivery status gets simultaneously updated on the dashboard, the rider app as well as for the customer, so all touchpoints get real time status on every order.
Live tracking allows customers to interact directly with drivers, facilitating last-minute instructions or address changes.
Frequently asked questions
Yes, Pidge Live Tracking allows you to monitor the real-time status of all deliveries in progress simultaneously, providing a comprehensive view of your delivery operations.
Customers can access the live tracking information for their orders through the notifications they get on their smartphone, which include the link to view the real-time location and status updates of their deliveries.
Pidge takes data security and privacy seriously. We employ robust security measures to protect tracking data and adhere to strict privacy policies to ensure the confidentiality of customer and business information.