How does The rider app help?
Seamless last-mile delivery is the backbone of any business.
That is why the Pidge Rider App is packed with an array of powerful features and Easy UI. Together, they ensure task efficiency, order accuracy, and streamlined processes that elevate the overall experience for both you and your riders.
Rider Performance Management
Easily monitor Riders and other key indicators with our intuitive dashboard to ensure high service standards.
Effortless Exception handling
Quickly address on- ground issues with real-time monitoring, enabling timely updates to customers.
Enhanced Customer Transparency
Build trust and loyalty by proactively communicating delays and issues, ensuring a satisfying customer experience.
Elevate Rider Experience
Empower riders with navigation support, exception handling, efficient communication, and more, to make their work more productive.
Easy Task Management
The Pidge Rider App takes the complexity out of task management. With detailed dispatch plans, route information, turn-by-turn navigation, your riders are well-equipped for smooth deliveries.
Order Level Tracking
Accuracy is key to your deliveries. The app enables item-level scanning, ensuring the right orders reach the correct destinations, thereby minimising errors and maximising efficiency.
Streamlined Proof of Delivery and Pick-up
Say goodbye to paper-based delivery confirmations. The Rider app digitises the entire delivery and pick-up process with electronic signatures, improving efficiency and customer satisfaction.
Efficient Cancellations & Returns for Customers
Manage cancellations and returns seamlessly. This not only enhances the overall customer experience but also simplifies order adjustments when necessary.