Rider Management
Wish managing your riders & their tasks was easier?
Your wish just came true!
Simplify operations, boost efficiency, and maximize rider satisfaction with Pidge, a comprehensive platform built for success.
How does the Rider Management Module work?
In today's fast-paced delivery landscape, managing your rider fleet can be a complex juggling act. Between scheduling, performance tracking, and ensuring smooth operations, keeping your riders happy and productive can feel like a constant battle. Pidge's Rider Management module is an all-in-one solution for optimising your delivery workforce. With Pidge, your delivery team transforms into a well-organised and efficient powerhouse, ensuring timely and reliable order deliveries for your customers.
Effortless Onboarding & Management
Create single riders in a flash or upload bulk data seamlessly. Set up flexible rosters, assign leaves, and track attendance with ease, freeing you to focus on growth.
Data-Driven Analytics & Insights
Gain real-time visibility into rider performance. Track individual metrics like distance traveled, deliveries completed, and on-time rates to identify areas for improvement and celebrate top performers.
Effortless Cash Management
Simplify COD (Cash on Delivery) reconciliation. Track outstanding amounts, automate reminders, and ensure accurate settlements, reducing cash handling errors and boosting rider trust.
Happy Riders, Happy Customers
Improve rider satisfaction with a user-friendly app, transparent communication tools, and timely payouts. Engaged riders translate to faster deliveries and happier customers, building brand loyalty and repeat business.
KEY BENEFITS
New Rider Creation
At Pidge, we believe in simplicity. Our platform ensures that bringing new riders into your delivery workforce takes just a few clicks.
• Create single riders or onboard them in bulk effortlessly.
• Prepare new riders for deliveries in just a few clicks.
• Ready your workforce for quick responses to high demand during festive rushes.
Automated Roster Management
Set up recurring schedules, rotate shifts, and manage leave requests with just a few clicks. Say goodbye to manual spreadsheets and hello to streamlined efficiency.
• Streamline rider assignments within your delivery network.
• Assign specific hubs to ensure riders pick up orders from the right locations.
• Use geofencing to maintain operational accuracy and tighten delivery control.
Rider-Focused App
Empower riders with a user-friendly app for managing schedules, tracking progress, and receiving updates. Improve communication, boost morale, and ensure riders feel valued and informed.
• Easily monitor Riders and other key indicators with our intuitive dashboard.
• Quickly address on- ground issues with real-time monitoring.
• Empower riders with navigation support, exception handling, efficient communication, and more.
Real-Time Performance Tracking
Gain instant insights into individual and team performance. Monitor key metrics like delivery completion rates, average speed, and adherence to delivery timeframes, enabling targeted coaching and optimization.
• Unlock data-driven insights for better decision-making.
• Monitor key metrics like distance covered, successful delivery days, and more.
• Improve overall operations with real-time analytics.
Frequently asked Questions on Rider Management:
Pidge's system facilitates efficient delivery operations by providing tools for rider scheduling and real-time tracking. It allows businesses to allocate resources effectively and monitor the progress of deliveries in real-time.
Key rider performance metrics monitored by Pidge's system include on-time delivery rate, successful deliveries, average delivery time, customer ratings, and distance covered per delivery. These metrics offer valuable insights into rider performance and help businesses make informed decisions.
The core features of Pidge's Rider Management System include rider scheduling, real-time tracking, performance analysis, route optimization, and resource allocation. These tools are designed to streamline delivery operations and improve overall efficiency.
Our Customers Love Us!
I am now encouraged to promote my brand & gain more control over my business.
See we told you!
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