Tracking & Visibility

One Delivery Control Tower for Real-Time Operational Visibility

Monitor active orders, riders, delivery partners, delays and exceptions from one operating view. Pidge Control Tower helps teams identify bottlenecks earlier and manage distributed delivery operations with greater clarity.

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Explore Solutions

One Live View. Faster Decisions. Better Operational Control.

Unified Live Operations View

Bring active orders, rider movement and delivery progress into one connected operational view.

Faster Exception Response

Surface delays, bottlenecks and active delivery exceptions so teams can respond with better context.

Stronger Multi-City Control

Monitor distributed delivery operations across locations, partners and service zones with less fragmentation.

Built for Scale Across Complex Delivery Networks

Order & Rider Monitoring

Monitor active order movement and rider execution from a central operating layer.

Delay & Bottleneck Visibility

Identify delivery delays, stalled movement and operational bottlenecks while orders are still active.

Exception Management

Surface failed attempts and delivery exceptions for faster operational attention and follow-up.

Partner & City Operations

Maintain visibility across delivery partners, cities and service zones without isolated monitoring.

Built for Every Control Tower Workflow

Central Operations Monitoring

Give central teams one view across active orders, riders and delivery progress.

Best for:
• Enterprise operations

• Multi-city fulfilment

• High-volume delivery

Multi-Partner Visibility

Monitor delivery execution across owned fleets, dedicated supply and external delivery partners.

Best for:
• Hybrid supply networks

• Multi-3PL operations

• Distributed fulfilment

Exception-Led Control

Surface delays, failed attempts and operational issues that need attention during execution.

Best for:
• SLA-critical delivery

• Control teams

• Customer operations

Delivery Control Tower with Pidge

Pidge Control Tower brings live tracking, delivery status and exception visibility into one operating layer so teams can see what is happening across the network and act with better context.

• Monitor orders and rider movement in real time

• Identify delays and operational bottlenecks

• Surface delivery exceptions and failed attempts

• Maintain visibility across partners, cities and service zones

Results That Matter

Faster Decisions

Give operations teams a clearer live view for more timely intervention.

Earlier Issue Detection

Surface delays and delivery exceptions before they disappear into fragmented workflows.

Better Multi-City Control

Monitor distributed delivery operations through one connected operating layer.

Less Fragmented Monitoring

Reduce dependence on separate dashboards, calls and partner-level follow-ups.

Built for Scale Across Cities and Delivery Zones

From order capture to delivery completion - manage every step in one platform.

Choose the right delivery speed based on your business needs,
without increasing operational complexity

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Powering Deliveries Through 1000+ Logistics Partners

BUILT ON TRUST

What Our Customers Achieve with Pidge

From faster deliveries to operational efficiency, hear directly from brands that trust Pidge to power their delivery operations.

How Pidge Powers Swish’s 10-Minute Food Delivery Model

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Scaling Fragile, Time Sensitive Cake Deliveries - Bakingo

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Since going live with Pidge in April 2024, we've seen a remarkable transformation. With their complete tech suite, live tracking, and dedicated riders, our operations have become streamlined and transparent. Our daily orders have grown, and we now have complete control over our rider management.

Yogesh Sharma

Head of Logistics Operations, Minus Thirty

“In just six months, Pidge's innovative solutions, such as route optimization and real-time order tracking, have allowed us to scale our orders and achieve a 95% on-time delivery rate within a 30 minutes turnaround time. Pidge is not just a logistics partner, they are a true game changer for our business.”

Vanshul Chawla

CTO, Vetic

Partnering with Pidge has transformed our last-mile delivery process & seamlessly enhanced our customer experience. Within 8 months, Pidge's 3PL Partners and Smart Allocation system has simplified our workflow and enabled us to handle multiple orders effortlessly which seemed impossible earlier.

Gautam Narang

Head of Operations, Defence Bakery

Pidge has exceeded our expectations when it comes to on-time deliveries. I don't worry anymore, because now we have real-time updates to take any proactive action to course-correct. My riders are happy with the app, deliveries are more efficient, and we are able to provide quality experience to our customers!