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Order Management, Built for Complex Deliveries

Capture, manage, track, and control every order from one intelligent platform.

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Man and woman logistics team carrying boxes in a modern warehouse.

Order Management, Built for Complex Deliveries

Capture, manage, track, and control every order from one intelligent platform.

Book a Demo

Trusted by 20,000+ Businesses | 50M+ Deliveries Processed

Too Many Orders. Too Many Channels.
One Place to Manage Them.

Common challenges include:

Orders coming from multiple channels and systems

Manual order creation and processing

Difficulty tracking orders across their lifecycle

Delays in order allocation and fulfillment

Limited visibility into order status

Managing failed, delayed, or undelivered orders manually

Disconnected order, rider, and delivery information

Pidge brings every order into one connected workflow - giving businesses a centralized system to manage, monitor, and control their delivery orders.

Everything You Need to Manage Every Order

Capture Orders From Every Channel

Bring orders from your website, mobile application, WhatsApp, marketplaces, ERP systems, and other integrated platforms into Pidge. With multiple integrations and API connectivity, businesses can create a unified order flow without managing every channel separately.

Capture Orders From Every Channel

Capture Orders From Every Channel

Manage Every Order in One View

Access order information across the complete lifecycle - from order creation and confirmation to allocation, pickup, delivery, and completion. Teams can view order status, package information, payment details, pickup and delivery locations, delivery partner information, and tracking details

Manage Every Order in One View

Manage Every Order in One View

Automate Order Processing

Reduce repetitive operational work with automated order workflows. Orders can move through defined stages while Pidge helps teams reduce manual coordination and processing effort.

Automate Order Processing

Reduce repetitive operational work with automated order workflows. Orders can move through defined stages while Pidge helps teams reduce manual coordination and processing effort.

Automate Order Processing

Reduce repetitive operational work with automated order workflows. Orders can move through defined stages while Pidge helps teams reduce manual coordination and processing effort.

Track Orders in Real Time

Monitor order status and delivery progress through real-time tracking and operational visibility. Teams can identify delays, exceptions, and delivery issues and take action faster.

Track Orders in Real Time

Monitor order status and delivery progress through real-time tracking and operational visibility. Teams can identify delays, exceptions, and delivery issues and take action faster.

Track Orders in Real Time

Monitor order status and delivery progress through real-time tracking and operational visibility. Teams can identify delays, exceptions, and delivery issues and take action faster.

Choose the right delivery speed based on your business needs,
without increasing operational complexity

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From Order Creation to Delivery - Automated and Connected

Order management does not stop at capturing an order. Pidge connects order information with the delivery execution layer so businesses can move orders from creation to fulfillment efficiently.

Smart Allocation

Orders can be allocated to the appropriate rider or delivery resource. Pidge's TITAN AI-powered allocation can help identify suitable delivery resources based on operational requirements.

Allocation Options

Businesses can allocate orders to a specific rider or use Pidge's available/lowest-cost rider recommendation based on the configured delivery operation.

Real-Time Tracking

Track delivery progress after allocation and monitor the movement of orders through the delivery journey.

Connected Order & Delivery Data

Order information, delivery partner details, rider information, tracking, and delivery status remain connected within the same operational ecosystem.

Operational Visibility

Teams can monitor order status, identify exceptions, and intervene when an order requires attention.

Built for Every Delivery-Driven Business

Retail

Pharma

Grocery

Q-commerce

Food & Beverage

E-commerce

Built for Every Delivery-Driven Business

Retail

Pharma

Grocery

Q-commerce

Food & Beverage

E-commerce

Better Order Management. Better Delivery Operations.

One Centralized Platform

Manage orders from multiple channels and systems in one place.

AI-Powered Operations

Connect order management with intelligent allocation and delivery workflows.

Real-Time Visibility

Track orders and delivery progress throughout the fulfillment journey.

Connected Delivery Ecosystem

Connect orders with riders, fleets, 3PL partners, and Pidge Network.

ORDER LIFECYCLE

One Order Management Layer. Every Channel Connected.

Pidge connects the different systems and channels businesses already use to generate and manage delivery orders.

Learn more about our platform →

Website

Mobile App

Marketplaces

ERP & Business Systems

API Integrations

Other Connected Platforms

Instead of managing separate order flows across multiple systems, businesses can use Pidge as a centralized order management layer for their delivery operations.

BUILT ON TRUST

What Our Customers Achieve with Pidge

From faster deliveries to operational efficiency, hear directly from brands that trust Pidge to power their delivery operations.

How Pidge Powers Swish’s 10-Minute Food Delivery Model

View Case Study

Scaling Fragile, Time Sensitive Cake Deliveries - Bakingo

View Case Study

Since going live with Pidge in April 2024, we've seen a remarkable transformation. With their complete tech suite, live tracking, and dedicated riders, our operations have become streamlined and transparent. Our daily orders have grown, and we now have complete control over our rider management.

Yogesh Sharma

Head of Logistics Operations, Minus Thirty

“In just six months, Pidge's innovative solutions, such as route optimization and real-time order tracking, have allowed us to scale our orders and achieve a 95% on-time delivery rate within a 30 minutes turnaround time. Pidge is not just a logistics partner, they are a true game changer for our business.”

Vanshul Chawla

CTO, Vetic

Partnering with Pidge has transformed our last-mile delivery process & seamlessly enhanced our customer experience. Within 8 months, Pidge's 3PL Partners and Smart Allocation system has simplified our workflow and enabled us to handle multiple orders effortlessly which seemed impossible earlier.

Gautam Narang

Head of Operations, Defence Bakery

Pidge has exceeded our expectations when it comes to on-time deliveries. I don't worry anymore, because now we have real-time updates to take any proactive action to course-correct. My riders are happy with the app, deliveries are more efficient, and we are able to provide quality experience to our customers!