Analytics & Intelligence

Delivery Performance Insights for Smarter Operational Decisions

Turn delivery data into clear performance insights across SLA, riders, partners, fulfilment and cost. Pidge helps teams identify trends, compare execution and focus improvement efforts where they matter most.

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Explore Solutions

Measure Performance. Identify Gaps. Improve Continuously.

Clear Performance Trends

Understand how delivery performance changes across time, locations, teams and fulfilment models.

Operational Gap Identification

Find where SLA, productivity, partner performance or delivery economics need closer attention.

Better Improvement Priorities

Focus operational action on the areas creating the greatest delivery friction or performance leakage.

Built to Scale Across Delivery Performance

SLA Performance

Analyse service adherence, delays and delivery-time trends across active operations and time periods.

Rider Productivity

Compare rider activity, utilisation and execution performance to understand resource efficiency.

Partner Performance

Review delivery partner execution across service levels, fulfilment quality and operating regions.

Cost & Fulfilment Trends

Connect delivery performance with cost, fulfilment and productivity trends to identify operational leakage.

Built for Every Performance Review Workflow

Daily & Weekly Reviews

Review recurring delivery trends and identify where execution quality is improving or slipping.

Best for:
• Operations teams

• City managers

• Fulfilment reviews

Partner Performance Reviews

Compare external delivery partners using consistent operational performance signals.

Best for:
• 3PL operations

• Multi-partner networks

• Vendor management

Cost & Productivity Reviews

Connect resource productivity and fulfilment outcomes with delivery-cost performance.

Best for:
• Leadership reviews

• Cost optimisation

• Fleet productivity

Performance Insights with Pidge

Pidge helps teams move from raw delivery data to performance understanding. Operations can compare SLA, rider, partner, fulfilment and cost signals to identify recurring gaps and make more focused improvement decisions.

• Analyse SLA and delivery-time trends

• Compare rider and partner performance

• Identify fulfilment and productivity gaps

• Use performance data to prioritise operational improvement

Results That Matter

Clearer SLA Trends

Understand where service performance is consistently strong or under pressure.

Better Resource Benchmarking

Compare rider, fleet and partner execution using consistent performance signals.

Stronger Partner Accountability

Use performance visibility to support clearer reviews across external delivery supply.

More Focused Optimization

Direct improvement efforts toward recurring cost, SLA and productivity gaps.

Built for Scale Across Cities and Delivery Zones

From order capture to delivery completion - manage every step in one platform.

Choose the right delivery speed based on your business needs,
without increasing operational complexity

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Powering Deliveries Through 1000+ Logistics Partners

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What Our Customers Achieve with Pidge

From faster deliveries to operational efficiency, hear directly from brands that trust Pidge to power their delivery operations.

How Pidge Powers Swish’s 10-Minute Food Delivery Model

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Scaling Fragile, Time Sensitive Cake Deliveries - Bakingo

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Since going live with Pidge in April 2024, we've seen a remarkable transformation. With their complete tech suite, live tracking, and dedicated riders, our operations have become streamlined and transparent. Our daily orders have grown, and we now have complete control over our rider management.

Yogesh Sharma

Head of Logistics Operations, Minus Thirty

“In just six months, Pidge's innovative solutions, such as route optimization and real-time order tracking, have allowed us to scale our orders and achieve a 95% on-time delivery rate within a 30 minutes turnaround time. Pidge is not just a logistics partner, they are a true game changer for our business.”

Vanshul Chawla

CTO, Vetic

Partnering with Pidge has transformed our last-mile delivery process & seamlessly enhanced our customer experience. Within 8 months, Pidge's 3PL Partners and Smart Allocation system has simplified our workflow and enabled us to handle multiple orders effortlessly which seemed impossible earlier.

Gautam Narang

Head of Operations, Defence Bakery

Pidge has exceeded our expectations when it comes to on-time deliveries. I don't worry anymore, because now we have real-time updates to take any proactive action to course-correct. My riders are happy with the app, deliveries are more efficient, and we are able to provide quality experience to our customers!