Rider Overview & Tracking
Rider Overview & Tracking
Track an individual rider by searching for the rider in the sidebar or by clicking on the track icon on the Rider Performance page.
Track an individual rider by searching for the rider in the sidebar or by clicking on the track icon on the Rider Performance page.
Guide to Rider Tracking (refer to the image above):
View the rider’s current day’s ‘Delivery Performance’ here, including the number of ongoing deliveries, delivered orders, and failed orders.
See the rider’s shift time for the day and their actual login time here. You can log the rider in or out using the toggle button.
The ‘Outstanding Amount’ shows how much cash a rider owes to the business.
From here, you can track the speed at which a rider is riding their bike when they are on an active order.
The ‘Task Details’ section indicates whether the rider is on a pickup task or a delivery task. You can assign admin tasks to your rider from here. This is useful when you want the rider to cover paid kilometers or return to the hub after completing a delivery.
The ‘Track’ icon marks the live location of the rider.
Guide to Rider Tracking (refer to the image above):
View the rider’s current day’s ‘Delivery Performance’ here, including the number of ongoing deliveries, delivered orders, and failed orders.
See the rider’s shift time for the day and their actual login time here. You can log the rider in or out using the toggle button.
The ‘Outstanding Amount’ shows how much cash a rider owes to the business.
From here, you can track the speed at which a rider is riding their bike when they are on an active order.
The ‘Task Details’ section indicates whether the rider is on a pickup task or a delivery task. You can assign admin tasks to your rider from here. This is useful when you want the rider to cover paid kilometers or return to the hub after completing a delivery.
The ‘Track’ icon marks the live location of the rider.